Terms and Conditions

Order Details:
By ordering today, you'll receive 1 Stadiumback at $24.95 plus $9.95 S&H. Stadiumback is a registered trademark of DB Parker LLC. All rights reserved 2013.

RETURN POLICY and 30-DAY MONEY BACK GUARANTEE POLICY
We will gladly accept any return within the 30-day purchase period, provided the item is in new or like-new condition. You will need to contact Stadiumback,. customer service at 562-296-1055 and request a Return Authorization number (RMA#). Mark this number on the package when returning. ALL RETURNS ARE VERIFIED FOR RMA#. Any package missing a RMA# will be refused and returned to sender at sender’s expense. A package must be received in our return processing facility within the 30-day period. This period which began on the date the product was delivered or within ten business days after the RMA# was issued, which ever is later. Packages containing expired RMA# may be refused and returned to sender at sender’s expense. Return packages must be post marked within five (5) business days of the RMA# issue date.

RETURNS RECEIVED 14 DAYS AFTER THE RMA# ISSUE DATE WILL BE REFUSED AND RETURNED AT SENDER’S EXPENSE WITHOUT ANY REFUND. DO NOT RETURN PRODUCT WITHOUT A RETURN AUTHORIZATION NUMBER. This number can be obtained by contacting our Customer Service Team at 562-296-1055.

IMPORTANT- ADDITIONAL RETURN TERMS AND CONDITIONS

Send all returns via a shipping method that can be tracked with a proof of delivery or confirmed (UPS/ FedEx / USPS Priority mail) send to:
Department STB
1760 Apollo Court
Seal Beach, CA 90740
RMA#_____________

Along with your return please be sure to include the following:

PAYMENT INFORMATION
We accept payment by Master Card, Visa, Discover and American Express. (Checks by phone arenot accepted). If you wish to send a cashier check, money order or check payment, please make payment payable to:
Stadiumback
1760 Apollo Court
Seal Beach, CA 90740

Checks are accepted only upon the condition that customer agrees if any check is returned unpaid,Stadium Back, Inc may then debit customer’s checking account for that amount of the check, plus a processing fee (and any other applicable fee), as permitted by state law.

ORDER DELIVERY TIME
All orders with regular shipping are shipped between 2 and 3 weeks after receiving order (start order date). Start Order dates are calculated from the first weekday after order is called in or ordered via website. Orders with optional Priority shipping are shipped within 3- 5 business days.

Contact us if you have not received your product within respective applicable delivery time.

*These are estimated good faith dates and may vary in accordance with the volume of orders and volume of product being shipped. Regular shipping is 2-3 weeks. These regular shipping weeks may vary during “high volume days” such as holidays by up to one week earlier or one week later than estimated.

REFUSED DELIVERY
Customers will be responsible for all charges associated with shipping and handling on return postage.

REFUND POLICY
Once return product is received, allow up to 3days for return to appear on your credit card statement. Customer who originally paid by Check or Money Order will be issued a refund check within 2 week upon receipt of the returned product.

Customer must be able to provide P.O.D. (proof of delivery) that returned product was actually received by our returns facility in the circumstance that no refund is issued because we are unable to identify that return was ever received at our facility.

COLLECTION FEES AND GENERAL PAYMENT ITEMS
Customer is responsible for all collection and attorney fees in the event unpaid balance has to be collected by a third party collection service. Notify us immediately if your credit card information changes, especially if you are on a payment program with a future outstanding balance. Balance can be transferred or sold to third party factor or financial institution. 8:30 AM to 5:30 PM Central Time

CUSTOMER SERVICE
Any additional questions can be directed to our Automated Customer Service department by calling:
562-296-1055.